Marketing Systems Coordinator

Location:

SUMMARY

The Marketing Operations team serves multiple functions within KeyBank's Marketing Department to enable the successful implementation marketing programs for all of KeyBank's lines of business and client segments. The Marketing Systems Coordinator position is an individual contributor role and is responsible for ensuring that marketing policies and procedures are in alignment with risk and compliance guidelines and that all marketing materials are adequately reviewed before going to market. This role also includes the upkeep and maintenance of the Adobe Workfront platform.

ESSENTIAL JOB FUNCTIONS

• Update WorkFront Access and maintain proper documentation within the tool shared drive of the access.
• Train individuals as WorkFront access is provided/troubleshoot errors as they occur.
• Receives requests through internal Workfront tool for Admin updates to fields, reporting, build of new flows, certificate verification.
• Execute required reporting (in-market date/12m key.com) and distribute and store in required drives.
• Partners with other project coordination team members to ensure work is completed on time and within expectations
• Ensures project scope aligns with stated business goals
• Follows established processes and thinks of new ways to do our work and manages risks effectively
• Contributes to a culture of teamwork and continuous improvement
• Brings an innovation mindset to enhance overall team performance
• Demonstrates consistent year-over-year improvements in performance
• Effectively collaborates with internal and external partners, including marketing, creative services, external agencies, product management, lines of business, risk, legal and compliance
• Ability to interact with variety of stakeholders and communicate effectively
• Actively participates in team sessions and in projects led by others

REQUIRED QUALIFICATIONS

• Bachelor's Degree preferred
• 2+ years professional experience in advertising agency, marketing project management or related fields

REQUIRED COMPETENCIES/SKILLS

• 1+ year of hands-on experience supporting Workfront, including backend configuration, troubleshooting user issues, managing intake requests, and running standard reports.
• Experience in traditional and digital creative development process, ensure content aligns with business objectives and is within brand and compliance standards
• Proven relationship-building skills working with internal team members, external agencies and cross-functional teams
• Strong written and oral communication ability; demonstrated presentation skills
• Demonstrated organizational and project management skills
• Demonstrated strong client focus; is efficient and delivers in a timely manner
• Demonstrated ability to solve problems; escalates as necessary

This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.

COMPENSATION AND BENEFITS

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.