Financial Coordinator I
 Mass General Physicians Organization | |
 United States, Massachusetts, Boston | |
| 165 Cambridge Street (Show on map) | |
 Apr 21, 2026 | |
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The ideal candidate brings a strong background in healthcare or hospital financial operations, with proven experience in patient insurance verification, including confirming eligibility, benefits, and coverage details across multiple payers. They are comfortable working directly with patients and can navigate sensitive financial conversations with empathy and clarity, especially when discussing copays, deductibles, and outofpocket costs.
They will excel in a fastpaced environment, demonstrate professionalism on the phone, and can manage a high volume of patient and customer calls with courtesy and confidence. Strong attention to detail, accuracy in data entry, and the ability to identify and resolve discrepancies are essential. The ideal candidate is collaborative, dependable, and committed to supporting both patients and internal teams through clear communication and sound financial understanding. Knowledge of Dental surgery and terminology is a plus. Does this position require Patient Care? No Essential Functions -Oversees, coordinates and administers the financial/business records, systems and processes -Performs financial/business data audits in support of department operations -Prepares reports by running queries, gathering data from systems and compiling the information into useful forms -Corrects and updates systems with appropriate data per department policies and procedures -Identifies and escalates significant data quality concerns to management -Respond to customer inquires timely and courteously Education High School Diploma or Equivalent required and Associate's Degree Financial Management preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in healthcare finance, billing, auditing, or business administration 1-2 years preferred Knowledge, Skills and Abilities - Good analytical and mathematical skills. - Strong understanding of Medical Benefits packages. - Excellent communication skills. - Basic computer skills and competency in MS Office Suite. - Understanding of general accounting principles. - Strong attention to detail and organization. Physical Requirements Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |