ADMISSIONS CONSULTANT - BH

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points,

an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Notice

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

POSITION SUMMARY:

To perform a variety of security and safety related functions while involved in the safe - guarding of employees, patients, visitors, physicians, and property. Services include the efficient and prompt answering of after-hour telephone calls to the reception desk, courteous interaction with public and employees. Act as the main switchboard operator and receptionist in the lobby. Assist customers and employees by phone and in person. Assists in the direct care & management of patients across all age ranges with medical & behavioral issues in compliance with EMTALA.

QUALIFICATIONS

Education: High school diploma. Prefer to some college or equivalent experience in a health care related field.

Experience: Minimum of two (2) years' experience in a customer-service field, preferably in a health care setting. Demonstrated knowledge of computer skills and demonstrated knowledge of customer service principles.

Additional Requirements: CPR and CPI training as outlined in the New Hire Policy must be completed before providing direct care services.

Additional Skills: Ability to communicate over the telephone and in face-to-face situations. Ability to handle multiple tasks effectively. Ability to maintain the confidentiality of all information.

Knowledge and Skills:

• Ability to perform phone/reception responsibilities.

• Knowledge of hospital emergency codes.

• Possess a keen eye for security breaches and possess a proactive response time to potential security / safety risks.

• Strong customer service skills.

• Skill in answering multi-line phone systems and taking accurate messages.

• Ability to deal with multiple interruptions.

• Displays an understanding of the basic concepts of safe, supportive, nurturing, & therapeutic human interactions.

• Demonstrates understanding of appropriate patient safety measures.

• Effectively interacts with patients, peers, & families.

• Demonstrates consistent ability to problem-solve & communicate clearly, both verbally & in writing.

• Demonstrates regular, required attendance.