Customer Service Representative

Join a leading organization in the healthcare sector, dedicated to improving well-being and delivering essential services to communities nationwide. This company is at the forefront of providing accessible and reliable health solutions, leveraging innovation to enhance patient care and operational efficiency. Through our partnership with Aquent, you'll have the opportunity to contribute to a mission-driven environment that values precision, support, and impactful service.

To be considered for this role, you must:

• Be authorized to work in the United States
• Not require sponsorship of any kind for the duration of the assignment
• Be able to work on a W-2 basis. C2C or 1099 is not permitted for this position
• Have reliable transportation to commute to Cumberland, RI, daily

Are you ready to make a tangible impact in a crucial support role? We're seeking a dedicated and meticulous individual to join our team as a Representative, focusing on vital administrative and data management tasks. In this role, you will be instrumental in ensuring the smooth flow of critical information, directly contributing to the accuracy and integrity of our healthcare operations. Your work will provide essential back-end support, allowing our front-line services to operate seamlessly and effectively, touching countless lives through your precision and commitment.

Responsibilities:

• Perform accurate data entry into internal systems, ensuring all information is meticulously recorded.
• Manage incoming mail, including opening and sorting correspondence efficiently.
• Organize and maintain various forms of communication and documentation.
• Input receipts and other financial documents into designated systems.
• Provide essential support for information management related to patient and prescription data, ensuring compliance with privacy regulations.

Qualifications:

• Verifiable High School Diploma or GED.
• Previous experience in a high volume call-center enrvironment
• Proven experience in a support role, particularly involving patient and prescription information management in compliance with HIPAA.
• Demonstrated strong data entry skills with a high degree of accuracy.
• Ability to work independently and manage tasks with minimal supervision.
• Excellent multi-tasking capabilities, with the ability to prioritize and manage various responsibilities simultaneously.

The target hiring compensation range for this role is $15.83 to $18.00 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium.

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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