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SBA Business Development Officer

Truliant Federal Credit Union
life insurance, flexible benefit account, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, North Carolina, Matthews
Apr 25, 2026

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.

Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.

Purpose of the Job

The SBA Business Development Officer (BDO) is considered an expert on SBA 7(a) lending and is responsible for developing and maintaining external referral partnerships that generate SBA loan opportunities. This role is fully focused on externally sourced SBA 7(a) loan origination and serves as Truliant's primary market-facing representative for its SBA program. The primary objective of the position is to originate, structure, and facilitate SBA 7(a) financing for business acquisition, expansion, refinance, commercial real estate, and working capital transactions, while managing relationships and expectations throughout the credit and closing process.

Essential Functions and Responsibilities

  • Develops, maintains, and expands a network of external referral sources to generate SBA 7(a) loan opportunities, including business brokers, CPAs, attorneys, commercial real estate brokers, franchise consultants, bankers, and other professional partners.
  • Sources 100% of loan production externally; this role does not rely on inbound leads, branch referrals, or portfolio-based sourcing.
  • Acts as Truliant's market-facing SBA subject matter expert, representing the credit union in meetings, events, and industry forums.
  • Conducts initial deal screening, SBA eligibility assessment, and transaction structuring in accordance with SBA SOP and internal credit policy.
  • Works directly with the Director, SBA Credit, early in the process to prescreen opportunities and align on structure, risk, and feasibility.
  • Prepares and delivers a BDO workbook, including high-level cash flow analysis, transaction narrative, and key risk considerations.
  • Coordinates closely with internal partners, including SBA underwriters, loan coordinators, and closers to ensure efficient execution from packaging through closing.
  • Delivers commitment letters and explains approved terms, conditions, and timelines to borrowers.
  • Helps the portfolio management team communicate with borrowers who are past due on their loan payments.
  • Upholds Truliant's reputation for professionalism, responsiveness, and execution excellence within the SBA marketplace.
  • Participates in community and industry activities as a representative of Truliant Credit Union's SBA program.

Other Duties and Responsibilities

  • Performs other duties and special projects as assigned in support of the SBA Lending division.

Knowledge, Skills, and Abilities

  • Must have strong knowledge and understanding of SBA SOP, credit, and the SBA 7(a) process.
  • Must have excellent communication skills.
  • Must have strong presentation skills.
  • Must have strong PC skills, with intermediate knowledge of MS Excel and Word.
  • Must have the ability to work collaboratively with SBA teammates.
  • Must have the ability to understand all business processes within the SBA loan lifecycle.
  • Must be detail-oriented, with excellent time management and organizational skills.
  • Must be able to work in a virtual office environment.
  • Must be flexible and able to pivot when markets shift.
  • Must be able to operate with minimal supervision.
  • Should possess a strong commitment to providing excellent service to Truliant's members.

Physical Requirements

  • Occasional standing, walking, bending, and stooping required
  • Must be able to sit at a desk for long periods of time and use a computer
  • Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds

Education and Background

  • Bachelor's degree or equivalent experience in Business, Finance, or related field required.
  • 2-5+ years' experience in SBA lending required.
  • Annual SBA 7(a) production of $15mm or greater.

If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!

As a member of the Truliant family, you will enjoy the following full time benefits:

  • No-cost employee Medical, dental, vision coverage
  • Prescription benefits (including mail order)
  • Paid holidays and Paid Time Off (PTO)
  • 401(k) plan with contribution matching
  • Paid community involvement volunteers hours
  • Paid group life Insurance
  • Teammate loan discounts
  • Tuition reimbursement
  • Short and long-term disability
  • Health & Wellness program
  • Teledoc (physician video conferencing)
  • Onsite fitness facilities or health club reimbursement
  • Employee Assistance Program (EAP)
  • Medical flexible spending account
  • Dependent care flexible spending account
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