Product Specifications, Team Lead

Global Furniture Group is a leading North American manufacturer of furniture solutions, offering a broad range of high-quality, value-driven products for the workplace, education, healthcare, and hospitality markets. With over 50 years in operation and more than 4,000 employees worldwide, Global has a strong presence across Canada, the US, Mexico, China, and the UK.

As a recognized leader in the industry, Global currently has an immediate remote career opportunity. The successful candidate will be responsible for improving and strengthening processes. Apply technical knowledge to help team members apply creative solutions to project Specifications. Improve overall Customer Experience.

Essential Duties and Responsibilities

• Responsible for guiding a remote group of employees as they complete a project and encourage team collaboration.
• Use technical knowledge to help team members develop creative solutions for design driven projects.
• Provide training for new hires or internal transfer in CET Configura, AutoCAD, 20/20, and product training.
• Allocate tasks, set priorities, and communicate project deadlines to team members.
• Lead the implementation and documentation of internal processes and procedures to improve onboarding and team efficiency.
• Provide project support as needed, including checking, specifying, and handling special project tasks.
• Serve as backup to the Team Coordinator for daily task coordination.
• Address customer inquiries and resolve issues to ensure client satisfaction.
• Keep management informed on team performance, workflow progress, and project status.
• Works closely with all departments within Global.
• Provides internal and external support when the Manager is unavailable

Education/Experience

• Bachelor's degree from four-year college or university and six to ten years of related experience and/or training.
• Advanced knowledge of AutoCAD, CAP, 20/20, and CET Designer.
• Understanding of corporate, healthcare and education furniture specifications.
• Must work well in a team environment with strong communication skills.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Compute rate, ratio, and percent and draw and interpret bar graphs.
• Knowledge of Microsoft Office and various Design software solutions.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Working Conditions/Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

While performing the duties of this Job, she/he is regularly required to sit and use hands to finger, handle, or feel. She/he is frequently required to talk or hear. Occasional walking is required; reach with hands and arms and stoop, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WHO WE ARE

Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers.

Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK.

COMPENSATION & BENEFITS

Actual base pay offered will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Global, an individual may not be hired at the high end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. (If a bonus or commissions see below for additional sentence).

Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure, and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for): Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD+D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k)

BONUS/COMMISSIONS

This position is also eligible for a performance-based bonus based on individual/department goals as well as overall company performance.

WHERE WE ARE

Global has distribution centers and showrooms located all across the USA + Canada.

Global USA Showrooms:

Atlanta | Boston | Chicago | Irvine | Miami | NYC | Philadelphia | Phoenix | Washington DC

Global USA Showrooms + Distribution Centers:

Atlanta | Baltimore |Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Philadelphia | Seattle | Tampa

You can visit us at www.globalfurnituregroup.com.

Work Authorization: Must be legally authorized to work in the U.S. on a full-time basis. Global does not sponsor work authorization or visas for this role.

Global is a smoke-free, drug-free workplace and equal opportunity employer.

Qualified applicants will receive consideration for this position without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. To request assistance in completing this application, please call 800.220.1900 and ask for Human Resources.

Veterans encouraged to apply.