Security Officer Dispatch Center - Overnight

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Center in Racine, WI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as a Dispatch professional supporting a dynamic retail location, where you will coordinate security-related communications, monitor activity, document incidents, and help guide timely responses across the property. This role offers the chance to stay engaged, support on-site teams through teamwork and integrity, and deliver outstanding customer service in a fast-paced environment backed by a caring, reliable, and innovative company culture.

Position Type: Full Time

Pay Rate: $21.50 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, visitors, and on-site personnel by carrying out security-related procedures, site-specific policies, and/or emergency response activities from a dispatch post.
• Monitor radio, telephone, alarm, and/or camera systems to receive calls for service, document activity, and relay information to appropriate personnel in a calm, problem-solving manner.
• Respond to incidents, critical situations, and routine requests by dispatching officers to assigned retail and common areas and communicating updates to site leadership as needed.
• Maintain detailed logs, incident reports, and shift activity records, helping to support accurate documentation of security-related events, maintenance concerns, and/or visitor assistance requests.
• Conduct regular and random patrols around the business and perimeter when directed. Working environments and conditions may vary by location.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.