SUPERVISING ENFORCEMENT TECH

BID/JOB ANNOUNCEMENT

Supervising Traffic Enforcement Technician

Department of Finance

(Citation Administration)

Number of Positions: 2

(Additional vacancies possible pending budget approval)

Starting Salary: $44,460

This position is open to the general public and to all current city employees covered under the terms of the City's collective bargaining agreement with the Laborers' LOCAL 1092 - BARGAINING UNIT 53. Only employees in City job titles in this bargaining unit are eligible to bid on this position.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled "Currently employed by the City of Chicago."

2. Enter your employee ID (located on your pay stub labeled 'payee/employee number')

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Applications for this position will be accepted until 11:59 pm CDT on 06/23/2026

Under general supervision, participates in the City's Automated Enforcement program, functioning as a first-level supervisor, supervising technicians responsible for verifying automated enforcement events, and performing related duties as required

ESSENTIAL DUTIES

* Monitor a staff of Traffic Enforcement Technicians engaged in the review of photographic evidence of potential violations captured by automated enforcement camera equipment to validated Municipal Code violations.

* Validates the accuracy of photographic evidence and event data associated with potential speed violations captured by automated enforcement cameras

* Authorizes the acceptance or rejection of events as violations based on sufficient evidence

* Resolve problems and disputes concerning the accuracy of potential violations and the identification of registered vehicle owners.

* Meets with supervisory staff to review staffing, work priorities, communicate procedural changes, and discuss business operations

* Establishes and implements work policies and procedures to ensure optimum productivity

* Prepares and reviews productivity reports and evaluates the performance of subordinate staff

* Responds to atypical or sensitive complaints and inquiries

* Maintains records of daily activity logs, including equipment malfunctions and repairs, contacts, and statistics on work performed

* May retrieve requested photo images when required

* Prepares work activity reports

Additional duties may be required for this position

Location: 2 N LaSalle St. 1220

Days: Monday - Friday

Hours: 8:00 am - 4:00 pm

THIS POSITION IS IN THE CAREER SERVICE

MINIMUM QUALIFICATIONS

Education, Training, and Experience

* Three years of Customer Service experience plus at least two years' work experience in the use of personal computer equipment and standard software applications

WORKING CONDITIONS

* Fast-paced office environment

EQUIPMENT

* Standard office equipment (e.g., telephone, printer, photocopier, fax machine, calculator)

Educational & Employment Verification:

Please be advised that if you are selected to be hired, you must provide, upon request, adequate information regarding your education and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diplomas must be accompanied by a Foreign Credential Evaluation. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn, and you will not be hired.

SELECTION REQUIREMENTS

This position requires applicants to successfully pass a skills assessment test and complete an interview. Test results will be sent out by the Department of Human Resources after they have been analyzed and compiled. The candidates who receive a passing score on the skills assessment test will be invited to interview for the position. Candidate(s) receiving a passing score on the test and possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview, will be selected in seniority/lottery order

For Information on our employees' benefits, please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure, visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resources staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state, and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview or employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted the following ordinances: 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA), and/or Chicago Public School (CPS) high school graduates, to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices, click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor