New

Desktop Support Engineer

TEKsystems
$25.00 - $30.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Davidson
Jun 09, 2026
Overview We are seeking a highly versatile Desktop Support Technician with a strong troubleshooting mindset and broad infrastructure knowledge. This role requires a "jack-of-all-trades" professional who can support end users across a wide range of technologies in a dynamic, networked office environment. Key Responsibilities * Provide desk-side support for Windows 10 workstations in a networked environment * Troubleshoot and resolve issues related to workstations, applications, printers, peripherals, and TCP/IP connectivity * Configure, support, and maintain mobile devices including iPhones, Android devices, and iPads (setup, synchronization, troubleshooting) * Diagnose and resolve hardware and software issues across desktops, laptops, and connected devices * Support and maintain printer and peripheral functionality across the organization * Work across multiple infrastructure layers to identify and resolve technical issues efficiently * Collaborate with IT teams to escalate and resolve complex problems as needed Required Skills & Experience * Strong hands-on troubleshooting skills across desktop, network, and application environments * Experience providing desk-side support for Windows 10 systems in a corporate environment * Solid understanding of TCP/IP networking and connectivity troubleshooting * Experience supporting mobile devices across Apple and Android platforms * Ability to work independently in fast-paced environments and manage diverse technical issues Preferred Qualifications * Experience with Active Directory (user and device management) * Familiarity with Cisco VoIP systems * Exposure to virtualization technologies such as VMware * Broad infrastructure knowledge with the ability to support across multiple technical domains Ideal Candidate A resourceful, well-rounded IT professional who thrives in troubleshooting complex issues and can confidently support a wide range of technologies across desktop, network, and mobile environments. Job Type & LocationThis is a Contract to Hire position based out of Davidson, NC. Pay and BenefitsThe pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Davidson,NC. Application DeadlineThis position is anticipated to close on Jun 20, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.