Commercial Banking - Business Banking Officer - Community Development Coordinator

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn't just see a number, they'd see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people's lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity, and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization, and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

As a Business Banking Officer-Community Development Coordinator, you will serve as a key driver of small business growth, community engagement, and relationship development within the market and surrounding assessment areas. This role combines business development, lending support, portfolio management, and community outreach to support a mission of strengthening businesses, individuals, and communities.

In this position, you will proactively develop and manage small business and consumer banking relationships, with a focus on loan production, deposit growth, treasury management services, and overall relationship expansion. You will call on prospects, entrepreneurs, centers of influence (COIs), referral partners, and existing clients to identify opportunities and deliver comprehensive banking solutions designed to earn and deepen the client's entire banking relationship. Working closely with the Market President and commercial banking teams, you will support client onboarding, gather financial information, assist with loan pre-screening and pipeline development, and contribute to strategic market growth initiatives.

In addition to business development responsibilities, you will lead and support community development efforts throughout the market. This includes facilitating financial literacy workshops, business education programs, entrepreneurship initiatives, and programming at the South Dallas Banking & Financial Literacy Center. You will cultivate and maintain partnerships with community organizations, educational institutions, chambers of commerce, nonprofit organizations, and Community Development Financial Institutions (CDFIs) while supporting Community Reinvestment Act (CRA) outreach, reporting, and initiatives focused on low-to-moderate-income communities. As a visible representative of the Bank, you will actively participate in community events and help advance the Bank's commitment to economic empowerment and financial education.

The role also provides executive and relationship management support to the Market President through coordination of business development activities, reporting, scheduling, documentation, event planning, and partnership management. Success in this position requires strong relationship-building skills, sound business judgment, the ability to identify and assess growth opportunities, and a passion for serving both clients and the community.

All associates are expected to maintain current knowledge of and comply with applicable banking regulations, policies, and procedures, including but not limited to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), and Community Reinvestment Act (CRA) requirements.

Minimum Requirements: This position requires the following educational and/or job experience:

• High school diploma or equivalent required; bachelor's degree in Business, Finance, Economics, or a related field preferred.
• Minimum of five (5) years of experience in banking, business development, commercial lending, small business banking, community development, or a related financial services environment.
• Demonstrated experience developing client relationships, generating business opportunities, and supporting lending or portfolio management activities.
• Working knowledge of banking operations, regulatory requirements, and risk management practices.
• Ability to analyze financial information and understand fundamental credit concepts.
• Strong oral and written communication skills.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Must meet minimum credit standards and successfully pass a criminal background check.

Desired Skills: Ideal candidates for this position should possess some or all of the following skills:

• Minimum of five (5) years of successful commercial or small business lending experience.
• Experience working with low-to-moderate income communities and Community Reinvestment Act (CRA) initiatives.
• Completion of formal credit training, banking schools, or leadership development programs.
• Established network within the South Dallas market and surrounding business community.
• Strong business development, sales, and relationship management skills with a proven ability to generate new business opportunities.
• Demonstrated ability to build partnerships with community organizations, chambers of commerce, educational institutions, and other community stakeholders.
• Strong analytical, strategic thinking, and problem-solving capabilities.
• Excellent organizational and time management skills with the ability to prioritize multiple responsibilities in a fast-paced environment.
• Strong interpersonal skills with the ability to collaborate effectively across departments and levels of the organization.
• Professional presence and ability to represent the Bank effectively in both internal and external settings.
• High level of integrity, accountability, initiative, and community-minded leadership.

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly, and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role
• Office setting with traditional hours
• Must be able to maintain productivity, accuracy, and professionalism while managing multiple priorities in a fast-paced environment.

Benefits:

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.