New

Loss Mitigation Intake Coordinator

TEKsystems
$23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, San Diego
Jun 13, 2026
Loss Mitigation Intake Coordinator In this role, you'll help customers who are going through financial challenges by guiding them through the first steps of the loss mitigation process. You'll be a key part of the team, making sure everything starts off smoothly and efficiently while providing a supportive and positive experience for customers. What you'll do: * Review and collect important documents from customers, such as financial information and applications * Request and gather supporting documentation to create complete loan workout packages within required timeframes * Help determine if customers may qualify for loss mitigation programs and ensure applications are complete * Enter and upload documents into internal systems to keep files organized and accessible * Follow up on missing information to keep the review process moving on time * Carefully review files to ensure they meet company guidelines and regulatory requirements * Maintain accurate and up-to-date records of customer interactions and documentation Customer support: * Provide friendly, responsive, and professional service to customers * Answer questions, address concerns, and guide customers through the process step by step * Share clear and accurate information and follow up on any outstanding needs Teamwork & operations: * Work closely with the Loss Mitigation team to ensure a smooth and efficient process * Support team members and help keep daily operations running effectively * Assist with administrative tasks like mailings and front desk support when needed * Communicate updates and escalate issues to management when necessary Compliance & improvement: * Ensure all work follows investor, insurer, and regulatory guidelines * Help protect customers by ensuring foreclosure activity is paused while they're being reviewed for options * Stay up to date on industry regulations and suggest improvements to processes or systems * Participate in projects and activities that help improve team performance * Follow company information security policies and keep internal tracking updated Job Type & Location This is a Contract to Hire position based out of San Diego, CA. Pay and BenefitsThe pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in San Diego,CA. Application DeadlineThis position is anticipated to close on Jun 26, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.