Senior Director - Quality and Safety - MaineHealth Behavioral Health

Description

Management/Leadership
Req #: 82188

Summary:

The Senior Director for Quality and Safety forMaineHealthBehavioral Health will coordinate and lead organization-wide efforts to improve clinical quality, patient safety, patient experience, regulatory compliance, and external quality reporting. Scope of responsibility includes services providedacross MaineHealth Behavioral Healthinpatient, ambulatory, and community settings.* * In collaboration with theBehavioral Healthsenior leadership team, the Senior Director for Quality and Safety will coordinate and lead organization-wide efforts to: ensure that the quality of clinical care meets evidence-based guidelines and best practices, improve systems of care delivery to eliminate preventable harm, measure and improve patient experience, ensure compliance with regulatory and accreditation standards, support internal and external performance measurement and reporting, appropriately handle patient complaints and grievances, and foster a culture of continuous performance improvement across the organization. * * The Senior Director for Quality and Safety will supervise a team of qualified professionals responsible for helping the organization achieve quality and safety related annual goals and objectives. Other responsibilities include collaborating with relevant stakeholdersacross the MaineHealth systemin planning and decision-making related to quality and safety.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Bachelor's degree from four-year college or university in a health-related field; Master's degree preferred.
2. License/Certifications: Certification as a Certified Professional in Healthcare Quality (CPHQ) strongly preferred.
3. Experience: At least five years of experience related to clinical quality and patient safety.
4. Familiarity with clinical quality measurement and reporting required
5. Familiarity with patient safety reporting software required
6. Familiarity with electronic health records and clinical decision support required
7. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical information in mathematical or diagram form and deal with several abstract and concrete variables.
8. One to two years demonstrated leadership competence or equivalent combination of education and experience
9. Self-directed and self-motivated with a firm understanding of leadership role; proven track record of motivating others to improve clinical quality and patient safety
10. Effective communicator with the ability to create strong partnerships; able to serve as a role model through professional behavior and open, direct communication

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $122,408.00to $165,630.40per year.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact lauren.robare@mainehealth.org

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.