Patient Visit Specialist

Presbyterian Healthcare Services
life insurance
United States, New Mexico, Santa Fe
Jul 21, 2026
Location Address: 4801 Beckner Road Santa Fe, NM 87507 Compensation Pay Range: Minimum Offer $16.79 Maximum Offer $24.95 Now Hiring: Patient Visit Specialist Summary: Performs visit closure activities to coordinate patient care while providing an exceptional patient experience for successful completion of next steps ordered by the clinician Advanced scheduling for specialty or radiologic procedures Recognizing payor requirements and obtaining prior authorization/certification/referrals for visits/procedures Processes daily referral workqueues for authorization, deferring only those that require payor consideration Primary Care and most Specialty Care offices must process STAT and ASAP referral workqueues for results received Return scheduling knowledge to include the ability to scrub schedules for accuracy and efficiency in home department Monitor in-baskets and reports for overdue results, waitlisted appointments, recalls, etc Responsibilities Type of Opportunity: Full time Job Exempt: No Job is based: Presbyterian Santa Fe Medical Center Work Shift: Days (United States of America) Responsibilities: Presbyterian is seeking aPatient Visit Specialist. In this position, you will coordinate patient care and ensure an exceptional patient experience, schedule specialty and radiologic procedures, obtain prior authorizations, certifications, and referrals as required by payors, process daily referral work queues for authorization, deferring only those needing payor consideration, handle STAT and ASAP referral work queues for Primary and Specialty Care offices, scrub schedules for accuracy and efficiency, and monitor in-baskets and reports for overdue results, waitlisted appointments, and recalls. Qualifications: High school or equivalent Minimum 18 months experience in a clinical setting with significant MD interaction Must pass EPIC competency for Registration at completion of Epic Clerical All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. Wellness* Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more. Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. We're Determined to Support New Mexico's Well-Being \| Presbyterian Healthcare Services