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People Operations Partner - Strategic Partner

Merakey
$70,000-$84,000 depending on experience. Position details: The People Operations Partner - Strategic Partner willwork collaboratively with operations to ensure strong communication with staff, facilitating manager/employee relationships, and ensuring tha
tuition reimbursement, retirement plan
United States, Pennsylvania, Lafayette Hill
Jul 22, 2026

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking aPeople Operations Partner -Strategic Partnerto support our People Operations Team.

This is a Remote position available to candidates residing in Pennsylvania, New Jersey, or Delaware.

Salary range: $70,000-$84,000 depending on experience.

Position details:

The People Operations Partner - Strategic Partner willwork collaboratively with operations to ensure strong communication with staff, facilitating manager/employee relationships, and ensuring that appropriate resolutions are being recommended regarding corrective actions, investigations, and HR policies. This role will also provide consultative advice and education for reducing the risk of legal pitfalls, while promoting a positive work environment.

Other duties include:



  • Facilitate the timely resolution of employee relations issues to include investigations, research, communication with all parties involved, summary and next steps.
  • Serve as a trusted advisor to operational leadership and employees through coaching, advising, and empowering them to work through even their most challenging people issues.
  • Conduct and coordinate internal investigations into allegations such as harassment, discrimination, retaliation, etc. to facilitate prompt, fair, and effective resolution of issues.
  • In collaboration with operations, develop tools, resources, and solutions to improve employee experience and mitigate legal risk.
  • Maintain confidential employee relations electronic files and document and track via the HR Case Tracker.
  • Promote knowledge, understanding and compliance with company HR policies through coaching, presentations, and training.
  • Analyze HR trends and partner with internal stakeholders to improve our processes and develop proactive strategies, programs, and policies.
  • Partner with and implement retention strategies based on local, divisional, and Enterprise-wide initiatives
  • Provide consultation and support to management through performance management, including performance improvement, corrective



Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:



  • Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
  • Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
  • DailyPay -- access your pay when you need it!
  • On the Goga well-being platform, featuring self-care tools and resources.
  • Access Care.com for backup childcare, elder care, and household services.
  • Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
  • Tuition reimbursement and educational partnerships.
  • Employee discounts and savings programs on entertainment, travel, and lifestyle.
  • Access to Pryor Online Learning for free online personal development classes.


Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!


  • Bachelors degree in Human Resources, Business, or a related field required.
  • A minimum of 3 years in Human Resources/Employee relations required
  • Valid driver's license and reliable transportation required.

    • Ability to travel out of state including overnight.




The ideal candidate will possess:



  • Masters in Human Resources or Business.
  • SHRM/HRCI certificate.
  • A working knowledge of employment law at the federal level, with the ability to interpret updates and changes at the federal, state, and local levels.
  • Exceptional communication skills, ability to address difficult subjects and have hard conversations.

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