IT Analyst

Summary

Team member of the Information Technology (IT) department at a Manufacturing Plant in the Automotive industry. Provide services and support to Plant Operations maximizing availability, performance and efficiency. Focus on cost effective solutions with a continuous improvement mindset.

Reporting Relationships

• Direct report to the IT Manager.

Roles & Responsibilities

IT Management

• Consult with plant management on continuous improvement ideas and fulfill requests.

• Key team member of projects to deliver new initiatives and/or service improvements.

• Assist with problem management resolution and permanent corrective actions.

• Interface with internal and external Adient Customers.

• Support IT tasks related to launches and communicating updates at readiness reviews.

• Other duties as assigned by management

IT Infrastructure & Applications

• Responsible for the daily operations of computer systems including but not limited to the following:

• Perform Level 1, incident management, support for hardware, communications, networking, software and shop-floor systems ran at the manufacturing facility. Escalate to next level support teams if applicable.

• Monitor, event management and administration of local IT Infrastructure.

• Adhering to the processes and standards of the company.

• Provide access to IT services while complying with Security and Vulnerability standards.

• Ensure system backups are current and can be restored.

• Schedule and coordinate hardware and infrastructure installation with Corporate and 3rd party suppliers.

• Contribute to managing Key and Operational Metrics

• Maintain documentation of IT Services, Equipment and Procedures