Director - Operational and Care Standards

Description

Senior Health Center

Management/Leadership
Req #: 97570

Summary:

The Director, Operational and Care Standards is responsible for leading the development, implementation, standardization, and continuous improvement of operational and clinical care standards across the Division of Post Acute Care (PAC). The Director collaborates with operational and clinical leadership to establish priorities, optimize workflows, strengthen care delivery models, and ensure consistent practices that support high-quality patient outcomes, operational effectiveness, regulatory compliance, and organizational goals.

The Director serves as a division-wide subject matter expert in operational excellence, care standards, performance improvement, regulatory readiness, and process improvement. This leader provides guidance to operational and clinical leaders on standardization efforts, performance metrics, and best practices while fostering a culture of accountability, continuous improvement, and patient-centered care. The Director leads initiatives from assessment and design through implementation, evaluation, and sustainability and works closely with PAC partners to align post-acute operations with organizational priorities.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Bachelor's degree in a healthcare, business, nursing, rehabilitation, or related field required; Master's degree preferred.
2. License/Certifications: Clinical licensure preferred.
3. Experience: Minimum of five years of progressive leadership experience in healthcare operations, post-acute care, home health, hospice, rehabilitation, long-term care, or related healthcare settings. Demonstrated experience leading operational improvement, practice standardization, and organizational change initiatives. Knowledge of federal and state healthcare regulations, accreditation standards, and quality improvement methodologies. Strong analytical, organizational, and problem-solving skills with the ability to translate data into actionable operational strategies. Ability to communicate effectively with staff, leaders, physicians, and external stakeholders. Advanced proficiency in Microsoft Office applications, healthcare information systems, and performance reporting tools.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $122,408.00to $165,630.40per year.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact jennifer.kopp@mainehealth.org

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.