Police Telecommunicator (POOLED POSTING)

At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers.

Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life-creating a workplace where you can thrive both personally and professionally.

As a member of the Seahawk community, you'll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.

The primary objective of the UNCW Police Department is to provide a safe and secure environment within which students, faculty, and staff can live, learn, and work. The department is comprised of two divisions - Support and Operations. The officers who staff these divisions are duly sworn, certified, armed, and empowered with the same authority as other local law enforcement officers in the State of North Carolina as regulated by the North Carolina Department of Justice.

Telecommunicators, program managers, and command-level personnel provide administrative support for the various divisions. The department also employs full-time and part-time security guards who assist community members by performing building patrols, area patrols, escorts, and access to other departmental services.

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research, and service. UNCW is distinguished by its commitment to putting students first, supporting world-class faculty and staff, delivering transformative learning experiences, and leveraging its unique proximity to the ocean. Recognized nationally for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and reflects emerging industries and interdisciplinary innovation.

A public institution with nearly 20,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation's first bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

Founded as Wilmington College in 1947, UNCW moved to its present location in the heart of New Hanover County in 1961. The 660-acre campus is only minutes from Wrightsville Beach and historic downtown Wilmington and features Georgian architecture and designated conservation areas. Wilmington International Airport ( ILM) provides commercial air service to cities both domestic and abroad and is just six miles from the UNCW campus.

UNCW has been part of the University of North Carolina System since 1969.

The primary purpose of this Telecommunicator position is to work within the Communications Center of the UNCW University Police Department. Rotating shifts (weekends/holidays included as they fall within the schedule) are required. Monitoring and operation of all communications equipment maintaining contact with all field personnel and other enforcement agencies by means of radio, phone lines, and Division of Criminal Information terminals. Keeping the steady flow of communication between the general public, department employees, and other law enforcement agencies.

This position is designated as a Campus Security Authority in accordance with the Jeanne Clery Campus Safety Act (Clery Act). This position will be required to complete annual training about reporting responsibilities and report Clery crimes that occur within one of three categories of properties: On-Campus property, Non-Campus Property, or Public Property.

High School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work. Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. Some positions may require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment.

Previous experience as a Telecommunicator or work in a related field where radio systems and telephones are utilized simultaneously. Preferred familiarity with working in a law enforcement or similar setting, in particular the dispatch aspect. Possess the skills and willingness to communicate and positively interact with the public. Having quick and precise typing skills is essential to being able to perform the job as Telecommunicator effectively. Skills related to producing Daily Police Bulletins, memos for officers, and some reports are all part of the Telecommunicator's responsibilities. Possess the ability to multi-task by checking computer files as needed, as well as the ability to listen for radio traffic, telephone calls, and various alarms and communicate the same. The ability to read the written orders and read messages coming from agencies sending messages through the DCI Computer Terminal.

Certification as DCI computer operator. Once hired, the Telecommunicator must attend a re-certification class every two years to maintain certification.

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

This position is being recruited at the Advanced level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.