Administrative Support Associate - Journey

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East Carolina University ( ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Academic Affairs, led by the Provost and Senior Vice Chancellor for Academic Affairs, comprises the university's colleges, schools and libraries, along with other academic support and administrative units. Academic Affairs works collaboratively to strengthen ECU's culture of academic excellence in line with our mission to be a national model for student success, public service and regional transformation.

The Thomas Harriot College of Arts and Sciences advances access, knowledge, and opportunity through high-quality undergraduate and graduate education, innovative research and creative activities, and meaningful community engagement, all grounded in the liberal arts and sciences. We equip our graduates to address complex challenges, contribute meaningfully to their communities, and lead fulfilling lives.

The Department of English explores the power of language, stories, and communication to shape cultures, communities, and professions. Faculty and students engage in the study of literature, creative writing, professional writing, rhetoric, film, folklore, linguistics, and Teaching English to Speakers of Other Languages through innovative teaching, scholarship, and creative work. Our undergraduate and graduate degree and certificate programs prepare students for careers in education, business, technology, the arts, and more, while supporting writing instruction across ECU.

This position serves as a comprehensive administrative support role providing coordination for undergraduate academic programs and writing foundations courses, student services, course scheduling and management, and department operations. Reporting to the lead administrative support associate in the unit, this position works closely with the Director of Writing Foundations and the Director of Undergraduate Studies in the Department of English and supports departmental leadership, faculty, staff, and students by ensuring effective management of academic and administrative processes while maintaining compliance with university policies and procedures. This position serves as a central resource for program operations and departmental coordination, exercising independent judgment, maintaining accurate records, resolving routine operational issues, and ensuring timely completion of assigned responsibilities. The position requires strong organizational skills, attention to detail, excellent communication abilities, and the capacity to manage multiple priorities in a complex academic environment.

Key responsibilities include:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

None.

None.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.