Office Assist (Part Time)

Department: School of Professional Studies
Salary/Grade: NEX/8

Target hiring range for this position will be between $18.00 to $20.00 per hour. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Job Summary:

The responsibilities of this position include office administration duties such as answering the phone, greeting customers, assisting faculty, students, and staff with basic questions, assisting and planning for events and classroom support and other general administrative office duties. Provides basic initial level support for classroom Audio-Visual equipment and computers. Provides classroom setup and breakdown before/after classes and events.

Please note:

M-Th hours are from 5:00pm - 9:45pm in the evenings for 19 hours per week.

Some floating hours may be necessary when Monday through Thursday evening hours are not available.

(i.e. between four academic quarters - Fall, Winter, Spring, Summer)

Specific Responsibilities:

• Provides support for classroom AV equipment and computers
• Answers incoming calls for initial level support for faculty, students, and staff
• Develops and maintains process documents and operating instructions for IT/Facilities related tasks
• Assists with event coordination and class preparations
• Collaborates with building management office on maintenance and operational issues
• Maintains SPS academic scheduling calendar

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• H.S. Diploma required
• 1-3 years administrative experience
• Strong customer service focus

Minimum Competencies: (Skills, knowledge, and abilities.)

• Excellent interpersonal and customer service skills
• Strong written and verbal communication skills
• Demonstrated proficiency in word processing
• Ability to work independently and problem-solve
• Ability to maintain professional demeanor in all situations
• Ability to effectively identify and communicate issues or problems to management
• Strong organizational skills
• Basic computer software and hardware skills, general working knowledge of audio-visual equipment
• Ability to lift a minimum of 40lbs.

Preferred Qualifications:

• College degree, or equivalent experience.
• Experience in academic setting working with students and faculty

Preferred Competencies: (Skills, knowledge, and abilities)

• Able to coordinate and prepare resources and facility for classes and scheduled events
• Basic Audio-Visual equipment and computer support
• Knowledge of MS Office Suites
• Basic knowledge of Apple and Windows operating systems

Benefits:

At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.