Clerical Assistant 2

The Department of Revenue is seeking a Clerical Assistant 2 who enjoys staying organized and keeping important information moving efficiently. This role allows you to support scanning, sorting, and preparing documents that help the agency serve taxpayers. You will work in a steady environment where accuracy and teamwork matter every day. Start a role where your attention to detail keeps essential processes running smoothly.

This position prepares, scans, and organizes documents that support the work of Revenue bureaus and internal customers across the Commonwealth.

As a Clerical Assistant 2, you will perform the following duties:

• Mail Preparation: Process and sort incoming mail and ready documents for scanning
• Document Review: Check document condition, remove fasteners, mend pages, and prepare items for imaging
• Scanning Tasks: Operate scanners and applications to digitize documents and ensure accurate imaging
• Quality Control: Inspect scanned images, rescan items when needed, and verify accuracy of all work
• Record Keeping: Maintain logs, labels, equipment records, production counts, and tracking information
• Customer Support: Assist bureaus with document requests and transport mail and materials as needed

• Full-time employment, 37.5 hours per week.
• Work hours are 7:00 AM to 3:00 PM, Monday-Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school: or
• An equivalent combination of experience and training.

• You must be able to perform essential job functions.
  

• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.