$36,831.00 - $54,162.00 Annually
Civil Service Permanent Full-Time
Department of Human Services
11/5/2026 11:59 PM Eastern
Office of Income Maintenance - Jefferson County Assistance Office
Punxsutawney, Pennsylvania
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THE POSITION
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Join the Department of Human Services as a Clerical Assistant 2 and become an important part of helping families receive timely support. This role lets you build strong office skills while keeping daily operations running smoothly. You will take part in meaningful work that helps your community. Step into a position where your effort makes a positive difference each day.
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DESCRIPTION OF WORK
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This position supports the flow of applications, records, and communications that keep office operations functioning effectively. As a Clerical Assistant 2, you will perform the following duties:
- Application Processing: Register applications, resolve discrepancies, prepare records, and route applicants to the correct staff
- Data Entry Work: Enter and verify system transactions to help maintain accurate case information
- Controlled Documents: Prepare checks, EBT cards, and other documents while maintaining logs and ensuring proper handling
- Scanning and Filing: Scan forms, case materials, and verifications and organize records for staff use
- Client Assistance: Provide general information, route calls, greet visitors, and accept and distribute client materials
- Office Support: Manage mail, operate office machines, prepare correspondence, and assist with record transfers
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full time employment, 37.5 hours per week.
- Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 1-hour lunch.
- Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Punxsutawney, PA. The ability to telework is subject to change at any time.
- Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
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REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
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QUALIFICATIONS Minimum Experience and Training Requirements:
- Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- Graduation from high school; or
- An equivalent combination of experience and training.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
Legal Requirements:
- A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
- Hiring preference for this vacancy will be given to candidates who live within Jefferson County. If no eligible candidates who live within Jefferson County apply for this position candidates who reside in other counties may be considered.
- You must pass a background investigation.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go towww.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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EXAMINATION INFORMATION
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- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
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