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Sr Product Experience Analyst (Bilingual Japanese)

Nintendo of America Inc.
paid time off, 401(k)
United States, Washington, Redmond
4600 150th Avenue Northeast (Show on map)
Dec 22, 2024
Nintendo of America Inc.

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/.

DESCRIPTION OF DUTIES:

  • Organizes and leads detailed game evaluations and summary reports of all solo and group evaluations with detailed analysis of game features, analyzing potential product strengths, weaknesses, uniqueness, market viability, and competitive analysis.
  • Creates and leads group game, service, hardware evaluation, and consumer sentiment research teams
  • Monitors consumer reaction and PR effectiveness; provides analytical reports, and recommends a course correction, if needed.
  • Leads or contributes analysis and detailed development feedback on hardware, games, and services in development, as well as competitive hardware, software, services, and industry events.
  • Leads presentations of products, services, evaluations, research and analysis, and market insights to executives, internal organization teams, and game development teams
  • Provides game evaluation context and insight for Product Development and Publishing stakeholders, and other departments across the organization
  • Contributes to the analysis of development concept documents for proposed games, analyzing potential product strengths, weaknesses, and market viability
  • Analyzes market trends and cross-references game evaluations to influence order forecasting, product pricing, and reactive media management
  • Responsible for either the strategic planning, execution & project management throughout the product launch process, or the aggregation and analysis of product strengths, weaknesses, uniqueness, and competitive analysis.
  • Leads presentations and provides feedback to teams at various levels across the organization, up to and including the executive leadership team
  • Contributes to product demonstrations to other departments and outside partners as needed and assigned.
  • Leverages product knowledge and data driven insights to influence and recommend campaign strategy and tactics.
  • Contributes to successful product marketing campaign launch activities by leveraging an in-depth knowledge of product experience
  • As a subject matter expert, provides indirect leadership, guidance, and mentorship to other Product Experience team members, broader Product Development and Publishing staff, and junior staff as needed.
  • Works and collaborates cross functionally with various stakeholders including Nintendo Company Ltd. (NCL), outside partners, internal teams, and media.
  • Translates written and verbal communications including emails, product evaluations, and other documentation, and conference calls with development and promotions teams in Japan.

SUMMARY OF REQUIREMENTS:

  • Five to eight years of related experience.
  • Good game play skills and the ability to identify key selling points and marketing opportunities.
  • Able to work on complex, highly visible, and confidential projects.
  • Strong knowledge of Nintendo IP, franchise, and games.
  • Excellent organization skills with acute attention to detail and accuracy.
  • Ability to work at the designated work location (onsite, hybrid, or remote).
  • Strong public speaking, writing and presentation skills.
  • Historical and current knowledge of the video game industry for home and mobile markets required.
  • Strong PC Skills (Excel, PowerPoint, Microsoft Word, and MS Teams preferred).
  • Familiarity with Japanese business practices.
  • Bilingual: Fluent in English and Japanese with strong bilingual spoken and written communication skills.
  • Requires in-depth conceptual and practical knowledge in own job family and basic knowledge of related job families.
  • Undergraduate degree in a related field or equivalent education and experience.
  • Bilingual: Japanese proficiency test Level I or native fluency required.
  • Valid passport may be required.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role
This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.
This position includes a base salary range of $102,500 - $164,000 annually, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information.
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