Clinical Excellence/Patient Care * Assist provider and other clinical staff with obtaining basic vital information, preparing patient for examination, treatment and minor surgical procedures, commensurate with training and education * Provide appropriate, accurate, and timely documentation, regarding health concern and/or condition, in the patient's electronic health record using standardized workflows and processes; obtained from patient or family members. * Demonstrate competence in the skills necessary to carry out assigned duties. * Administer medications by oral, IM, SC or ID routes under the order of a provider or RN. * Demonstrate the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately. * Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure. * Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status; conduct follow up calls as necessary. * Provide information to appropriate regulatory agencies (i.e. health department). * Understand inpatient and outpatient specialty procedures. Responsible for compliance with precertification requirements * Facilitate and support relationships between providers (e.g. within clinic, referring) and with ancillary services. * Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations. * Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests. * Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office |